Just as social media has changed everything about communications and marketing, it’s taken the practice of crisis management to new heights. The immediacy of channels such as Twitter, Facebook, Instagram and others make managing a crisis even more difficult,...
Crisis Communications
The New, Close Relationship Between Communication Agencies and Law Firms
For years they have been on separate paths, but since crisis is a synonym of corporate reputation, clients no longer worry about hiring a law firm when looking for a solution to their conflicts, but for several years they have understood that simultaneously they...
Hurricanes Irma & Harvey: A How to Help Guide by a Crisis Pro
For the past 25 years, David Fuscus of Xenophon Strategies has worked on hurricances, plane crashes, earthquakes, tornado and other disasters. Hurricane Irma is the scariest one of them all. He has just published A How to Help Guide by a Crisis Communications Pro...
The Importance of a Good Crisis Management Plan – And How to Get Started
Imagine this: You get an unexpected call in the middle of the day. Your company’s network has experienced a data breach and information for thousands of customers is now susceptible to hackers. You don’t know all the details yet, but the local news has gotten wind of...
Crisis Communication & Hurricanes
At Xenophon Strategies, we’ve handled crisis communication on 13 major hurricanes for a variety of clients. Check out the new blog post on communications lessons hurricanes have to teach from David Fuscus. From planning to execution, getting ready for a natural...
Crisis Communication Fundamentals
Good crisis communications planning starts with base fundamentals – assessing areas of risk, preparing your organization including effective policies and solid messaging and narrative that defines the organization and its values. Check out Xenophon CEO David Fuscus’s...
Bloody Incident Will Haunt United Airlines
The now famous United Airlines debacle of a bloodied passenger being dragged off a plane will resurface in news stories about United for years. Virtually everyone has seen the video of the crisis, from school children to captain of industries and because of it, they...
Volkswagen Exec’s Sincere Apology Blames Rogue Engineers – Not the Best Approach to a PR Crisis
By now, most people are aware that Volkswagen’s image has taken a severe hit over the past month, when it was revealed that the automaker had installed technology in its cars that could “cheat” emissions tests. VW admitted that worldwide, 11 million cars that run on...
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Latest News
PRGN Names Marisa Toro EMEA Regional Vice President
Seasoned Public Diplomacy Leader to Drive Network Expansion in Europe, Middle East, and Africa BRUSSELS and NEW YORK – The Public Relations Global Network (PRGN) has appointed Marisa Toro, co-founder and partner of Marlow Insight, as the new regional vice president...
PRGN, Précis in Strategic Alliance to Add AI Innovation to PR
Précis Public Relations Empowers PR Pros Worldwide with PR-Specific AI Washington, D.C. / Brussels -- The Public Relations Global Network (PRGN) is leading a new era in public relations through its strategic alliance with Précis AI. This collaboration signifies a...
PRGN Appoints Shawn Jiang Xiaofeng as Asia-Pacific Regional Vice President
NEW YORK/BRUSSELS/BEIJING – The Public Relations Global Network (PRGN) today announced the appointment of Shawn Jiang Xiaofeng, founder and general manager of China Advocate, as the new regional vice president of PRGN for Asia-Pacific. Jiang takes over from Joanne...

